Fast Shipping
We proudly offer worldwide shipping through Nova Poshta Global, reaching customers in most countries. Orders over $149 qualify for FREE worldwide shipping, while for orders below $149, the cost of delivery is $15.
At mhwear.com, we strive to deliver your orders efficiently and securely across the globe. Our shipping service utilizes the reliable Nova Poshta Global network, ensuring your package reaches its destination with care and precision.
Choose Nova Poshta Global for a seamless and trustworthy shipping experience, whether your order qualifies for free shipping or includes a small delivery fee. We are committed to making your shopping journey smooth and satisfying.
How can I confirm my order and its shipping status?
An email confirmation is sent to you when the order is shipped. The email will include information and instructions on how you can track the shipment of your order online. If you do not receive an order confirmation within 48 hours (2 business days) of your order, please email support@musthave.ua
When will my order ship?
Typically your order will ship within 48 hours. Our normal shipping and order processing days are Monday through Friday. No orders are processed on Saturday, Sunday, or major holidays or company closures (listed below). Once your order ships, you will receive an email with your tracking number. Shipping within the U.S. (Australia, Austria, Belgium, Cambodia, Cameroon, Canada, Czechia, Denmark, Finland, France, Georgia, Germany, Hong,Kong, Italy, Japan, Netherlands, New Zealand, Poland, Portugal, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom) usually takes 8-14 business days to arrive. These days also include custom tailoring of handmade covers.
- If you place a "Next Day Air" order on Friday before 10AM EST, Your order will be processed and shipped within 1-2 days. You will receive your order in 8-14 days.
- If you place a "Next Day Air" order on Friday after 10AM EST, Your order will be processed and shipped within 1-2 days. You will receive your order in 8-14 days
- These shipping methods are not available to all locations and addresses and we cannot be responsible for carrier delays or lost, stolen, or misdirected shipments by the carrier.
Which holidays do you observe?
Orders can be submitted via our website, but will not be processed or counted as in-transit on the following major holidays and company closures:
- New Year's Day
- President's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Eve
- Christmas Day
How can I track my package?
Once your order has shipped, you will receive a ship confirmation email from Must Have that will contain your tracking number. Enter the tracking number in the carrier’s online tracking tool and you will be able to see the status of your order.
If you need assistance, you can contact our Customer Service team, Monday-Friday between 8am and 4pm PT, and they will be happy to help.
Reach us at support@musthave.ua
Can I ship my order to an APO, FPO, DPO, or PO Box?
USPS (economy shipping) will deliver to PO boxes. Due to long delivery times to APO, DPO, and FPO addresses, we do not offer shipping to those addresses. No FedEx or UPS (expedited) services will deliver to APO, DPO, FPO, or PO boxes.
Do you ship to Alaska, Hawaii, or Puerto Rico?
UPS (expedited) will ship to Alaska and Hawaii. Due to long delivery times, we do not offer shipping to Alaska, Hawaii, or Puerto Rico via USPS (economy shipping).